Pro-Copy Hackers (“Pro-Copy Hackers”, “Company” or “we” or “us” or “our”), provides content creation and marketing services through its website available at Pro-Copy Hackers (collectively referred to as “Platform”). Any service availed by users of the Platform, inclusive of the Creators (as defined in the Terms of Service), Customers (as defined in the Terms of Service) and the Visitors who visit the page (hereinafter referred to as“you”, “your” or “User”) through the Platform is conditioned upon your acceptance of the terms and conditions contained in Terms of Service as available on Platform and this privacy policy (“Privacy Policy”).
1. Introduction and applicability of the Privacy Policy
- We are strongly committed to respecting your online privacy and recognize the need for appropriate protection and management of any personal information collected and/or collated by us.
- The purpose of this Privacy Policy is to ensure that there is an intact charter to collect, use and protect any personal and/or sensitive data collected by us. This Policy defines our procedure for collection, usage, processing, disclosure and protection of any information obtained by us through the Platform.
- Any reference made to Privacy Policy in this document shall mean and refer to the latest version of the Privacy Policy
2. Disclaimer
- Please be advised that any Information (as defined herein below) procured by us, shall be:
- processed fairly and lawfully for rendering the Services (as defined in Terms of Service);
- obtained only for specified and lawful purposes, and not be used in any manner which is against the law or policy in force in India (“Applicable Law”);
- adequate, relevant and not excessive in relation to the purpose for which it is required;
- able to be reviewed by the User, from time to time and updated-if need arises; and
- not kept longer than for the time which it is required or the purpose for which it is required or as required by the applicable law.
- WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE SUSTAINED BY REASON OF ANY DISCLOSURE (INADVERTENT OR OTHERWISE) OF ANY DATA, IF THE SAME IS EITHER (A) REQUIRED FOR SHARING YOUR INFORMATION FOR LEGITIMATE PURPOSES; OR (B) WAS AFFECTED THROUGH NO FAULT, ACT, OR OMISSION OF THE COMPANY.
- BY USING THE SERVICES, YOU EXPLICITLY ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THE COLLECTION, USE AND TRANSFER OF THE DATA IN THE MANNER DESCRIBED HEREIN.
- PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT AFFECTS YOUR RIGHTS AND LIABILITIES UNDER LAW.
3. Your consent
- Please note that by providing the Information (as enumerated upon herein below), you provide your consent and authorize us to collect, use or disclose such Information for the business and research purposes and as stated in this Privacy Policy, the Terms of Service and as permitted or required by applicable law. Moreover, you understand and hereby consent that this Information may be transferred to any third party user for the purpose of providing Services through the Platform or to any third-party providers for rendering Services (as defined in the Terms of Service), any jointly developed or marketed services, payment processing, order fulfillment, customer services, data analysis, information technology services and such other services which enable us to provide Services through the Platform.
- This Privacy Policy shall be enforceable against you in the same manner as any other written agreement. By visiting or accessing the Platform and voluntarily providing us with Information (including Personal Data), you are consenting to our use of the Information, in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may refuse or withdraw your consent any time, or alternatively choose to not provide us with any Personal Information. Under such circumstances, your access to the Services we provide may be limited or we may be unable to render Services.
- Such an intimation to withdraw your consent can be sent to email.
4. Types of information collected by us:
- “Personal Data” means and includes any Information that relates to a natural person through which an individual is identified, such as the name, contact details, email address, gender, age, organisation name, organisation email id or any other relevant material provided by a User, including but not limited to information gathered through availing Services.
- “Technical Information” means and includes any Information gathered through various technologies that may employ cookies, web beacons, or similar technologies to automatically record certain information from your device through which you use the Platform. This technical information may include your Internet Protocol (IP) address, device or browser type, Internet service provider (ISP), referring or exit pages, clickstream data, operating system, hardware model, operating system version, unique device identifiers, and mobile network. This data includes usage information and user statistics.
- “Locational Information” shall mean and include the information obtained through GPS or other means, such as the geographical location of the User.
- “Non-Personal Information”
- “Information through use of our service” means and includes information which is shared with us to avail our Services.
- “Non-Personal Information” means and includes any information that does not reveal your specific identity, such as, browser information, information collected through Cookies (as defined below), pixel tags and other technologies, demographic information, etc. As is true with most websites, our Company gathers some information automatically when you visit the Platform. When you use the Platform, we may collect certain information about your computer or mobile to facilitate, evaluate and verify your use of the Platform. For example, we may store environmental variables, such as browser type, operating system, speed of the central processing unit (CPU), referring or exit web pages, click patterns and the internet protocol (IP) address of your computer. This information is generally collected in aggregate form, without identifying any user individually.
- Account Details: These include your username and password and preferred account settings such as the language and time zone etc.
- Information regarding your prior work experience and educational qualifications that is provided by you upon creation of your Account (as defined in Terms of Service) during registration on the Platform.
- Invoicing Information: In order to make payments for the services rendered by you via the Platform, we would require you banking details, such as name, address, email id, PAN card details and financial information that corresponds to your bank. including but not limited to, bank name, branch, account number, IFSC code etc.
- Account Details: These include your username and password and preferred account settings such as the language and time zone etc.
- Billing Details: shall mean and include billing details such as name, address, email id and other financial information that corresponds to your mode of payment including but not limited to, credit card/ debit card details, net banking information, bank details etc. Please note that confidential information such as the CVV/ PIN Number and the net banking credentials will not be stored by us.
5. Purpose of Collection and Usage of this Information
- Depending on whether you are a Creator, Responder or Visitor, the data collected by us shall be used for availing our Services and utilised for other functions including but not limited to:
- to render Services (as defined in the Terms of Service); maintaining the Platform;
- to evaluate the quality and competence of our personnel;
- to resolve any complaints, you may have and ensure that you receive the highest quality of Services;
- notifying you about changes to our Platform;
- allowing you to participate in interactive features of our Platform when You choose to do so;
- providing analysis or valuable information so that we can improve the Platform;
- monitoring the usage of the Platform;
- detecting, preventing and addressing technical issues;
- analyse usage patterns and user preferences
- improve user experience
- notify you about new products and features
- Business or Research Purposes: The Information saved and except Personal Information, is used for business or research purposes, including improving and customizing the Platform for ease of use and the products and services offered by us. We may archive this information to use it for future communications for providing updates and/or surveys.
- Aggregating Information / Anonymized data: We may aggregate Information and analyse it in a manner to further accentuate the level of services that we offer to our customers. This Information includes average number of Users of the Platform, the average clicks of the services/, the features used, the response rate, etc. and other such statistics regarding groups or individuals. In doing so, we shall not be making disclosures of any Personal Information as defined above.
6. Disclosure and Sharing of Information
- We do not rent, sell or disclose or share any Information that we collect from you, with third parties, save and except in order to provide you with the Services or for the Legitimate Purposes as specified above. Any such disclosure, if made, shall be in accordance with this Privacy Policy and as per the procedure prescribed by law and in compliance with our legal obligations. We may share your Information in circumstances and for the purposes as specified hereunder:
- We shall share the information to the third-party service providers/ vendors, to provide you with the Services and to effectuate any activities that fall under the Legitimate Purpose for which such Information has been collected.
- When compelled by law: We may disclose any Information provided by you on the Platform as may be deemed to be necessary or appropriate:
- under applicable law, including laws outside your country of residence;
- to comply with legal process;
- to respond to requests from public and government authorities including public and government authorities including public and government authorities outside your country of residence;
- to protect our operations or those of any of our affiliates;
- to protect our rights, privacy, safety or property, and/that of our affiliates, you or others;
- to allow us to pursue available remedies or limit the damages that we may sustain; or
- to protect against legal liability;
- to protect the personal safety of Users of the Platform;
- to prevent or investigate possible wrongdoing in connection with the Platform.
- Merger or Acquisition: We may share Information upon merger or acquisition of Company with another company. We shall transmit and transfer the Information upon acquisition or merger of Company with another company;
- With our service providers: We may share Information with other service providers on a need to know basis, subject to obligations of confidentiality for provision of Services. We hereby clarify that Company works with institutions, vendors, partners, advertisers, and other service providers, including (but not limited) to those who provide products or services such as contact Information verification, website hosting, data analysis, providing infrastructure, information technology services, auditing services and other similar services, in different industries and categories of business by virtue of lawful contracts instituted between such third parties and Company to improve our product and services. Accordingly, we may share your Information with such service provider in order to provide you with Services;
- Employees/Agents of Company: We follow a strict confidentiality policy with regard to disclosure of confidential information to our employees or other personnel. There may be situations, where we may disclose the confidential information only to those of our employees and other personnel on a need to know basis. Any breach of confidential information by the employees, personnel within the Company is dealt with stringently by us.
- Except for the Information disclosed pursuant to sub-clause (a), (b), (c), (d) and (e) of Clause 6.1 above, Company may share Information, if you authorize us to do so.
7. Transfer of Information
- Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
- If you are located outside India and choose to provide information to us, please note that we may transfer the data to India to process the Information.
- Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
- We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your data will take place to an organization or a country unless there are adequate controls in place including the security of your data.
8. Your Rights
You can always choose not to provide the requested information to us, it may however result in you not availing certain features of, or the entire, of our Services. You retain several rights in relation to your Personal Information as provided under applicable law. These may include the rights to:
- access, confirm, and review Personal Information you may have provided;
- correct Personal Information that may be inaccurate or irrelevant;
- deletion and erasure of your Personal Information from the publicly available pages of the Platform;
- receive Personal Information we hold about you in a portable format;
- object to or restrict any form of processing you may not be comfortable with;
In order to exercise these rights, please contact us on the email address provided in Clause 3.3 above.
If you want to withdraw your consent or raise any objection to the use of your information for receiving any direct marketing information to which you previously opted-in, you can do so by contacting our customer support at above mentioned addresses. If you withdraw/object your consent, our use of your information before you withdrew/objected shall still be lawful.
9. Children’s Privacy
Our Platform and Services are not meant for use by children and we knowingly do not collect Information of/from children. If it comes to our notice that we have collected Information from/of children, we shall take steps to remove that information from our servers. If you believe that we might have any Information that may have been collected from a child or has been provided by a child, please write to us at the email id provided in Clause 3.3.
10. Control the collection or use of the Information
If you have any reservations, constraints or apprehensions regarding the access to, collection, storage, or any other use of the Information which you have provided to us, you may withdraw your consent in the manner as set out in Clause 3.3 above.